Shipping policy

In Stock Items

Vinyl records are shipped in sturdy cardboard mailers and shipped via USPS. You will receive tracking information once your item is received by the USPS. Please note it may take 1-2 days after your tracking number is created for the item to be shown as received or moving through the USPS system. This is wholly in control of USPS and their tracking system. If 5 days have passed and no updates are shown on the tracking number please email us and you may also reach out directly to USPS on the status.

Some items may ship from different locations which means you may receive your order in different packages.

Pre-Order Items

Pre-orders are items with a future release date. We receive release date information from our distributor. If the release date is changed or the release is pulled you will be notified by email. We will typically ship pre-orders on their release date. If there is any delay you will be notified by email.

You will be charged for pre-order items when you place your order. If you decide you no longer want a pre-order item you must let us know by email at least 7 days prior to the release date. We will cancel your pre-order item and process a refund. If it is less than 7 days prior to the release date we can still attempt to cancel the order, however due to our inventory stocking schedule this may not be possible and the item may ship. You may still return the item but will be responsible for return shipping.

Please note: orders that include in stock and pre-order items in one order will ship when the pre-order item is released. If you want to split the shipping please email us. There may be an additional shipping charge applied.